Shipping & return policy
Shipping & return policy
Here at PZtoday all products are quality controlled, sanitized and hand packed by PZ and her team before being delivered to your home.
We working with French Official Poste company and Colissimo for international shipment from Paris, France and EMS for for international shipment from Thailand to make sure every order purchased with us is handled and delivered in good care right until your doorstep.
We don’t have return policy unless it’s the damage of products or case by case. If you no longer want an item, please check our return policy and contact us at contact@pztoday.com with your case. We will get back to you within 2 working days.
We are all friends so we would love to do our best to assist you
Love,
PZtoday
- Product shipping from France*
Shipping Time
Shipping within 1-week Working days in Europe
Shipping within 3-weeks Working days to the rest of the world
* For some Non–Capital Cities La Poste might took up to 1-month *
You can use Calculator here to calculate your time HERE: https://www.laposte.fr/particulier/outils/calculateur-de-delais
(Note: Order on Friday, We will be able to process and ship your order on following Monday (or next working day) due to the weekend policy, as well as national holiday, we will be able to ship your order the next working day)
Shipping Rate (If Purchase under 150 euros)]
France – 15 Euros
Zone 1, 2, 3 – 25 Euros
Zone 4, 5, 6 – 35 Euros
Zone 7 – 45 Euros
Shipping Rate (If Purchase over 150 euros)
France – Free Shipping
Zone 1, 2, 3 – 10 Euros
Zone 4, 5, 6 – 20 Euros
Zone 7 – 30 Euros
Find out more about your Zone :
Zone 1 : Vatican, Spain, Netherlands, Luxembourg, Italy, Germany, Belgium
Zone 2 : Austria, Czech Republic, Denmark, Ireland, Poland, Portugal
Zone 3 : United Kingdom (UK), Sweden, Slovenia, Slovakia, Romania, Malta, Lithuania, Latvia, Hungary, Greece, Cyprus, Bulgaria, Croatia, Estonia and Finland.
Zone 4 : Israel, Albania, Andorra, Bosnia&Herzegovina, Gibraltar, Guernsey, Jersey, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Turkey
Zone 5: Canada, Mexico, United States (US)
Zone 6: Japan, South Korea, Thailand, China, Malaysia, Singapore, Philippines, Indonesia, Hong Kong, Taiwan, Vietnam, Sri Lanka, French Guiana, Morroco, Martinique, Guadeloupe, United Arab Emirates, Timor-Leste, Algeria, Egypt, Mayotte, Reunion, South Africa, India, Cambodia, Tunisia, Bangladesh.
Zone 7 : Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros and 140 other regions
2. Product shipping from Thailand*
Shipping Time
Shipping within 1-3 days Working days in Thailand
Shipping within 1-2 weeks Working days in Southeast Asia and Asia
Shipping within 2-3 weeks Working days to the rest of the world
* For some Non–Capital Cities EMS might took up to 1-month *
(Note: Order on Friday, We will be able to process and ship your order on following Monday (or next working day) due to the weekend policy, as well as national holiday, we will be able to ship your order the next working day)
Shipping Rate (If Purchase under 150 euros)]
Zone A : Thailand – 15 Euros
Zone B: Asia (Japan, South Korea, China, Singapore, Hong Kong, Malaysia, Philipines, Indonesia, Vietnam, India,…) – 25 Euros
Zone C: Europe (France, Germany, Switzerland, Italy, Spain, Brussels, Portugal,….) / United Kingdom and Ireland – 35 Euros
Zone D: USA and Canada – 45 Euros
Shipping Rate (If Purchase over 150 euros)
Zone A : Thailand – Free Shipping
Zone B: Asia (Japan, South Korea, China, Singapore, Hong Kong, Malaysia, Philipines, Indonesia, Vietnam, India,…) – 10 Euros
Zone C: Europe (France, Germany, Switzerland, Italy, Spain, Brussels, Portugal,….) / United Kingdom and Ireland – 20 Euros
Zone D: USA and Canada – 30 Euros
OVERSIZE PACKAGE
For every packages Over 2 KGs. 30 euros will be added to the total shipping fee.
Do not hesitate to ask us : gate io for more information of shipment